HELP CENTER
Search our most common questions about modules, pricing, security and support.
Any type of business or organization can use Hyella irrespective of their size.
Some of the popular businesses that currently use Hyella are:
HYELLA is a business management software that fits all types of businesses. With HYELLA business owners & managers can easily manage their organization’s operations.
Hyella is used to store records of your business transactions.
With Hyella you can easily manage some of the following processes in your business:
Hyella allows the input of patient names, diagnosis, reason for admission, the staff responsible, the ward in which the patient has been admitted the bed number, all this details helps the hospital to better take care of their patient and have a full record of their patients
Hyella would be used to register new students, payment of fees would be made on it, a platform for course registration, email notifications, result computation & publications, course management, timetable management, financial accounting, fixed asset management and so much more.
Yes it can, HYELLA can be customized to manage a school system regardless of the curriculum or mode of operation, all you need do is provide your desired requirements.
Yes it does, it has been integrated into the Hospital management system.
Yes it does, Hyella's pharmacy platform assists the pharmacist in dispensing drugs to patients according to their prescription, shows the logs, categories and prices of the drugs on the shelf or in store
Yes it does, Hyella has an admission platform where patients can be registered and the information used to trace and administer treatments when needed.
HYELLA get backed up on a daily basis.
You'll be responded to immediately. Our customer care support operates in real-time.
Hyella can be used to manage your assets, the depreciation has been factored in, all you have to do is fill the parameters.
All invoices, receipts and transactions are saved on Hyella, once its needed it can be checked and viewed at any given time.
Yes it can be viewed. Every client or customer have records on Hyella, every transaction and payment is stored, once a customer's name is clicked on, all the transaction history would be previewed.
Yes it can be done, when the user is making a refund to the same client, the error would be rectified.
Yes, HYELLA is highly customizable and flexible so it can be customized to suit the unique needs of any business.
Hyella has a direct backup and online backup, in any case of loss or damage of the hardware, Hyella would be re-installed into the new systems and the backed-data would be uploaded back into it.
HYELLA has a Customer relationship manager module integrated into it as a function, so it can be used along all other features as the user sees fit.
HYELLA can be seen as a business partner that provides you with detailed reports showing a full view of all operations and transactions which helps in influencing and moving your business forward
HYELLA is a 100% customizable and can be designed to suit any kind of business. You see HYELLA as an associate that helps in decision making and eases your daily difficult task by generating financial and analytic reports and so much more
Hyella is maintained through an update process and a periodic routine check for bugs.
Yes, it is.
There's an online backup that stores all your Hyella data, in any event of a system malfunction, Hyella will get re-installed on your system and the online backup will be updated back into it
30 Days.
Stand-Alone Version - #200,000, Server Version - **#**400,000
Including Training of Maximum 3 users.
Annual License and Maintenance Fee
Stand-Alone Version - #70,000 Server Version - #90,000
After the purchase of the product (Hyella), the technical staff would be sent over to handle the installation.
Go to the website (www.hyella.com) and contact us through the information provided.
YES, There’s a Manual Database back-up at the back-end to commence back-up operations of the database.
A series of detailed training sessions would be carried out to enlighten you on the software, it’s navigation and usage would be properly explained, also a training manual would be prepared for you, this is one of the reason why Hyella differs from other software, the manual would be designed based on your business or company.
All your requirements would be integrated into Hyella based on how your business functions, e.g. A restaurant using Hyella would have all its menus, prices, even images of items to be served, if they so desire.
A “test” username and password would be setup for you to carry out dummy transactions and management processes in order to get familiar with Hyella before going live.
The Front-end: The moment a user signs in, he/she is automatically interfaced with the front-end of Hyella, this is where all the customer transactions are carried out, business transactions such as making sales, purchase orders, stock requisition and transfer, creating a customer profile etc.
The Back-end: The back-end is where all the major changes are made to services rendered such as adding, editing and deleting of records of customers and business transactions, (Note) The backend access is strictly limited to certain personnel in the company e.g. The owner, manager or IT staff as the case maybe or business is set up.
Once the application is launched or opened, a sign-in page would be displayed for input of username and password for whoever wants access.
NO. Access roles would be created so as to manage and monitor transactions carried out by employees of the company and also for restriction of access certain employees.
Yes it does. HYELLA would manage all your staff or student performance evaluation, staff scheduling, attendance management, analytics & reporting.
Yes it does . On HYELLA you can input and monitor your pay roll activities of all your staff, such as the staff name, basic salary, absent days, overtime, medical and leave allowance etc.
As much as you want.
NOTE:
In the client-server installation of HYELLA, the number of users depend on your computer memory (RAM) and your network capacity.
Yes you can, as long as the host server is connected. Then HYELLA can be accessed at any branch of your business.
Hyella can be remotely accessed anywhere in the world, you can log in on your system or your phone and see what's going on.
No u don't have to pay on user by user basis. Once you have purchased HYELLA, preferably for a year, any amount of users can access it
HYELLA is a business management system which possesses all functions of an accounting application, makes financial decisions, report management and more. HYELLA can be customized to be any kind of system e.g It has a Hospital management platform, school management platform, an hotel management system and a poultry management system etc.
100% secure.
Yes it does, after the employees profile and user account must have been created , there’s a tab where the roles and limitations can be specified.
Yes it does, Hyella keeps track of all transactions.
Yes it can, There's a platform where you can install a barcode scanner in order to use it for your transactions.
Yes it can. Yes it can, There's a platform where you can install a receipt printer and be able to use it for printing out legible receipts for your customers.
Yes, through the web version.
Yes it can. Yes it can. Yes it can, There's a platform where you can install a barcode label printer and be able to use it for printing out legible labels or tags.
HYELLA generates the following financial accounting reports:
Stock level report
Sales report
Financial reports.
Yes, you can. HYELLA has a Bureau-de-change platform where it gives the conversion rate of any currency of your choice.
Yes, it is. Hyella can be customized to manage your property.
Yes, you can. HYELLA can be used on any device of your choice.
Contact Us through the details provided on the website and we will get right back to you.
Contact us through our details provided on the website, or chat with us through our live chat portal on the website. The issue would be attended to immediately.
Hyella keeps records of all records and transactions carried out by any employee, there’s a tab in which an employee selects his/her name when making transactions
No it does not, but Hyella needs to be setup on a server in the company which needs to be connected, once that is done, all other systems in the company can access Hyella without any internet connection.
That depends on us, once there’s an update, Hyella will notify you once you sign or through an email.
Yes, every record of all transactions made by any customer would be stored in the database, where it can be accessed whenever its needed.
There’s a search button which allows you to be input two letters and uses it to search for the customer in question.
Customer records can only be deleted by the CEO or Owner (Super-Admin) or Manager (Admin), but it solely depends on the limitations of the access roles provided to us by the company.
Yes it can, previous records can be edited and modified as the user sees fit.
There’s a function called Inventory at the backend, this is where all items and services rendered can be found, it is where items and services are created, edited, modified and deleted if not use or needed anymore.
There’s a payroll feature that allows you to manage the salaries of employees and their records.
Hyella membership plans for gyms, clubs, religious institutions and so on allows you create a membership plan and profiles for your customers, manage their transactions, attendance, set reminders for their birthdays or membership renewal dates.
There’s a financial accounting feature that keeps track of all transactions and makes detailed and accurate calculations, providing you with the following;
General ledger
Trial balance
Income statement
Cash book
Balance sheet
Accounts receivable & Account payable.
At the end of your daily, weekly or month transactions, Hyella has a function that will generate your stock, sales and financial report thereby showing all customer’s transactions, the ones owing and the ones you have to refund.
Hyella provides you with a vendor management platform, where you can create new vendors, manage the existing ones you have and then order goods and pay them through that platform.
Yes, it does, the membership management feature, once a customer registers and fill up the required information, Hyella takes care of the rest.
Yes, you can. Say you are running a restaurant and a supermarket, HYELLA can be customized to suit both business and it can unified together in a centralized database which would be controlled by HYELLA.
Yes, HYELLA can handle it.
Yes, HYELLA can manage a real estate business.
Hyella differs from all other software because its 100% customizable, Hyella can be designed to match your business requirements and functions, all your requirements would be integrated into it as you desire. It can be remotely accessed anywhere in the world.
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